Return Policy

Should you have any concerns with your order from our website please reach out to us at 1-800-575-2065. Our customer support email address is info@skinpro.com.

If you have questions about expectations in advance of your order please reach out to us.  While many products will provide instant relief, most of our products are therapeutic in nature and work over the course of several weeks.  If results do not exceed your highest expectations, please contact customer service. As skin types vary, the typical results vary as well.  For this reason, this unlimited Satisfaction Guarantee includes a free personal evaluation of each individual case by one of our skin care professionals. There are no refunds.

Following this consultation, a detailed recommendation will be made as to the appropriate treatment going forward and one of our products will be recommended and sent out free of charge.  We’ll do this until you are completely satisfied.

While we do not offer monetary refunds, this type of service and guarantee is designed in order to make sure that your experience with us is completely enjoyable.  We spare no expense in making sure we find a suitable treatment for your skin care needs.